ISE 320 - Quality and Continuous Improvement

This course introduces the principles and tools of quality assurance and continuous improvement in industrial and service systems. Topics include total quality management, control charts for variables and attributes, process capability analysis, acceptance sampling, reliability methods, and experimental design. Emphasis is placed on applying statistical techniques to real-world data using software such as Minitab and Excel to support process improvement and customer-focused outcomes. This course prepares students for advanced coursework and professional roles in quality engineering and operations improvement.

Prerequisites & Notes: ISE 301 or concurrent.
Credits: 4
Grade Mode: Letter