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May 19, 2024
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OPS 367 - Management of Service Operations Concepts and techniques for designing, planning and controlling service operations. Topics include service site location, service facilities design, managing capacity and demand in service operations, work force scheduling, the queuing phenomenon, and the impact of new technology on service operations.
Prerequisites & Notes: Majors Only. OPS 360, C- or better Credits: 4 Grade Mode: Letter
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